# Email address in the GovTalkMessage envelope

**URL:** <https://xmlforum.companieshouse.gov.uk/t/email-address-in-the-govtalkmessage-envelope/633>\
**Category:** Uncategorized\
**Created:** [April 8, 2021, 10:56am UTC](https://xmlforum.companieshouse.gov.uk/t/email-address-in-the-govtalkmessage-envelope/633 "2021-04-08T10:56:43Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![david\_whitby](https://xmlforum.companieshouse.gov.uk/letter_avatar_proxy/v4/letter/d/a3d4f5/32.png) [@david\_whitby](https://xmlforum.companieshouse.gov.uk/u/david_whitby)\
**Post date:** [April 8, 2021, 10:56am UTC](https://xmlforum.companieshouse.gov.uk/t/email-address-in-the-govtalkmessage-envelope/633/1 "2021-04-08T10:56:43Z")

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Hi @snicholas,

We had been sending our own email address through in the `<EmailAddress>` element in the `<GovTalkMessage>` envelope - but we were starting to get polling reminders for documents that we didn’t submit. I’ve gathered that this is because the polling reminder service sends the email to the last known email address for the presenter. So ideally, we should actually be putting the presenter’s email address in there, not ours.

We’re not 100% confident in determining the correct email address to send through for the presenter at the moment and reading the tech spec it says that it’s only recommended that the email address is sent through. It doesn’t look to be required in the XML schema either.

So could I just confirm that it won’t cause any problems if we don’t send the `<EmailAddress>` element?

Thanks

David

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**Author:** ![snicholas](https://xmlforum.companieshouse.gov.uk/user_avatar/xmlforum.companieshouse.gov.uk/snicholas/32/81_2.png) [@snicholas](https://xmlforum.companieshouse.gov.uk/u/snicholas)\
**Post date:** [April 13, 2021, 6:09am UTC](https://xmlforum.companieshouse.gov.uk/t/email-address-in-the-govtalkmessage-envelope/633/2 "2021-04-13T06:09:54Z")

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Hello David,

Apologies for the late response.

Can I ask if you have now tried to submit without the EmailAddress element please?

Thanks  
SDN

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**Author:** ![david\_whitby](https://xmlforum.companieshouse.gov.uk/letter_avatar_proxy/v4/letter/d/a3d4f5/32.png) [@david\_whitby](https://xmlforum.companieshouse.gov.uk/u/david_whitby)\
**Post date:** [April 13, 2021, 8:05am UTC](https://xmlforum.companieshouse.gov.uk/t/email-address-in-the-govtalkmessage-envelope/633/3 "2021-04-13T08:05:23Z")

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Hi Simon,

I’ve tried in the test environment and it didn’t get rejected. I haven’t tried in the live environment yet though.

David

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**Author:** ![david\_whitby](https://xmlforum.companieshouse.gov.uk/letter_avatar_proxy/v4/letter/d/a3d4f5/32.png) [@david\_whitby](https://xmlforum.companieshouse.gov.uk/u/david_whitby)\
**Post date:** [April 14, 2021, 9:15am UTC](https://xmlforum.companieshouse.gov.uk/t/email-address-in-the-govtalkmessage-envelope/633/4 "2021-04-14T09:15:14Z")

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Hi @snicholas

Any update on this? As I said it hasn’t caused any issue in the test environment, so we just wanted to get confirmation that it won’t cause any problems if we don’t send the `<EmailAddress>` element in the live environment before we do actually remove it.

Thanks

David

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**Author:** ![snicholas](https://xmlforum.companieshouse.gov.uk/user_avatar/xmlforum.companieshouse.gov.uk/snicholas/32/81_2.png) [@snicholas](https://xmlforum.companieshouse.gov.uk/u/snicholas)\
**Post date:** [April 14, 2021, 10:30am UTC](https://xmlforum.companieshouse.gov.uk/t/email-address-in-the-govtalkmessage-envelope/633/5 "2021-04-14T10:30:23Z")

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I will need to get ultimate confirmation on this from a colleague - I will come back to you as soon as I can.

SDN

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**Author:** ![snicholas](https://xmlforum.companieshouse.gov.uk/user_avatar/xmlforum.companieshouse.gov.uk/snicholas/32/81_2.png) [@snicholas](https://xmlforum.companieshouse.gov.uk/u/snicholas)\
**Post date:** [April 21, 2021, 5:48am UTC](https://xmlforum.companieshouse.gov.uk/t/email-address-in-the-govtalkmessage-envelope/633/6 "2021-04-21T05:48:55Z")

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Sorry for the delay in responding - we have run a quick internal test, and encountered no failure where it wasn’t included.

SDN

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**Author:** ![david\_whitby](https://xmlforum.companieshouse.gov.uk/letter_avatar_proxy/v4/letter/d/a3d4f5/32.png) [@david\_whitby](https://xmlforum.companieshouse.gov.uk/u/david_whitby)\
**Post date:** [April 21, 2021, 8:09am UTC](https://xmlforum.companieshouse.gov.uk/t/email-address-in-the-govtalkmessage-envelope/633/7 "2021-04-21T08:09:30Z")

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That’s great - thanks very much for confirming.

David