# Essential maintenance to our online services - February 2019

**URL:** <https://xmlforum.companieshouse.gov.uk/t/essential-maintenance-to-our-online-services-february-2019/432>\
**Category:** Uncategorized\
**Created:** [January 30, 2019, 3:13pm UTC](https://xmlforum.companieshouse.gov.uk/t/essential-maintenance-to-our-online-services-february-2019/432 "2019-01-30T15:13:59Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![snicholas](https://xmlforum.companieshouse.gov.uk/user_avatar/xmlforum.companieshouse.gov.uk/snicholas/32/81_2.png) [@snicholas](https://xmlforum.companieshouse.gov.uk/u/snicholas)\
**Post date:** [January 30, 2019, 3:13pm UTC](https://xmlforum.companieshouse.gov.uk/t/essential-maintenance-to-our-online-services-february-2019/432/1 "2019-01-30T15:13:59Z")

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Planned maintenance in February will affect our online services.

You might experience issues with our online services on these dates.

Sunday 3 February from 7am to 6pm.

Saturday 16 February from 8am to 5pm.

We’re sorry for any inconvenience.

SDN

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**Author:** ![trevor](https://xmlforum.companieshouse.gov.uk/letter_avatar_proxy/v4/letter/t/258eb7/32.png) [@trevor](https://xmlforum.companieshouse.gov.uk/u/trevor)\
**Post date:** [February 25, 2019, 11:40am UTC](https://xmlforum.companieshouse.gov.uk/t/essential-maintenance-to-our-online-services-february-2019/432/2 "2019-02-25T11:40:42Z")

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Hi, we appear to be experiencing issues with lack of search results, especially when using the ExactMatch parameter setting.

Is this a known problem at the moment?

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**Author:** ![snicholas](https://xmlforum.companieshouse.gov.uk/user_avatar/xmlforum.companieshouse.gov.uk/snicholas/32/81_2.png) [@snicholas](https://xmlforum.companieshouse.gov.uk/u/snicholas)\
**Post date:** [February 25, 2019, 12:08pm UTC](https://xmlforum.companieshouse.gov.uk/t/essential-maintenance-to-our-online-services-february-2019/432/3 "2019-02-25T12:08:04Z")

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Hello Trevor,

We are not aware of any issues internally and nobody else appears to have reported a problem.

Please keep us updated as to whether this issue resolves itself for you.

SDN

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**Author:** ![trevor](https://xmlforum.companieshouse.gov.uk/letter_avatar_proxy/v4/letter/t/258eb7/32.png) [@trevor](https://xmlforum.companieshouse.gov.uk/u/trevor)\
**Post date:** [February 26, 2019, 10:22am UTC](https://xmlforum.companieshouse.gov.uk/t/essential-maintenance-to-our-online-services-february-2019/432/4 "2019-02-26T10:22:47Z")

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Just emailed the example of searching for ‘jones’ which gives very different response to [jones - Find and update company information - GOV.UK](https://beta.companieshouse.gov.uk/search/companies?q=jones)

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**Author:** ![snicholas](https://xmlforum.companieshouse.gov.uk/user_avatar/xmlforum.companieshouse.gov.uk/snicholas/32/81_2.png) [@snicholas](https://xmlforum.companieshouse.gov.uk/u/snicholas)\
**Post date:** [February 27, 2019, 8:39am UTC](https://xmlforum.companieshouse.gov.uk/t/essential-maintenance-to-our-online-services-february-2019/432/5 "2019-02-27T08:39:37Z")

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Thank you - I will log this with a techncial area.

SDN