# Multiple errors over past couple of days from to live site

**URL:** <https://xmlforum.companieshouse.gov.uk/t/multiple-errors-over-past-couple-of-days-from-to-live-site/478>\
**Category:** Uncategorized\
**Created:** [September 6, 2019, 6:43am UTC](https://xmlforum.companieshouse.gov.uk/t/multiple-errors-over-past-couple-of-days-from-to-live-site/478 "2019-09-06T06:43:46Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ric\_hardacre](https://xmlforum.companieshouse.gov.uk/letter_avatar_proxy/v4/letter/r/8baadc/32.png) [@ric\_hardacre](https://xmlforum.companieshouse.gov.uk/u/ric_hardacre)\
**Post date:** [September 6, 2019, 6:43am UTC](https://xmlforum.companieshouse.gov.uk/t/multiple-errors-over-past-couple-of-days-from-to-live-site/478/1 "2019-09-06T06:43:46Z")

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Internal Failure (Cannot Connect to nGsrv (ewftux1.orctel.internal:2000)) / 2

Server Busy (We are currently experiencing unusually high volumes of usage and are unable to satisfy your request.) / 777

X+GE0248-14204 Companies House are unable to complete this request (Companies House Services are not currently available) / 6

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**Author:** ![arthur](https://xmlforum.companieshouse.gov.uk/user_avatar/xmlforum.companieshouse.gov.uk/arthur/32/17_2.png) [@arthur](https://xmlforum.companieshouse.gov.uk/u/arthur)\
**Post date:** [September 6, 2019, 8:37am UTC](https://xmlforum.companieshouse.gov.uk/t/multiple-errors-over-past-couple-of-days-from-to-live-site/478/2 "2019-09-06T08:37:53Z")

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We have started seeing these errors this morning.  
Also getting intermittent errors when logging into ewf which might be related.

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**Author:** ![snicholas](https://xmlforum.companieshouse.gov.uk/user_avatar/xmlforum.companieshouse.gov.uk/snicholas/32/81_2.png) [@snicholas](https://xmlforum.companieshouse.gov.uk/u/snicholas)\
**Post date:** [September 6, 2019, 9:32am UTC](https://xmlforum.companieshouse.gov.uk/t/multiple-errors-over-past-couple-of-days-from-to-live-site/478/3 "2019-09-06T09:32:42Z")

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Dear Ric / Arthur,

We are aware of a number of live issues that have occured since yesterday - our relevant support team are aware and are investigating.

Thank you for your patience.

SDN

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**Author:** ![snicholas](https://xmlforum.companieshouse.gov.uk/user_avatar/xmlforum.companieshouse.gov.uk/snicholas/32/81_2.png) [@snicholas](https://xmlforum.companieshouse.gov.uk/u/snicholas)\
**Post date:** [September 6, 2019, 1:38pm UTC](https://xmlforum.companieshouse.gov.uk/t/multiple-errors-over-past-couple-of-days-from-to-live-site/478/4 "2019-09-06T13:38:43Z")

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Good afternoon Ric / Arthur,

All the issues had been resolved by mid morning, the last of which concerned a temporary loss of a server.

Please accept our apologies.

SDN
