# Timeouts on Data Service

**URL:** <https://xmlforum.companieshouse.gov.uk/t/timeouts-on-data-service/296>\
**Category:** Uncategorized\
**Created:** [March 20, 2017, 5:15pm UTC](https://xmlforum.companieshouse.gov.uk/t/timeouts-on-data-service/296 "2017-03-20T17:15:32Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![cowiz](https://xmlforum.companieshouse.gov.uk/user_avatar/xmlforum.companieshouse.gov.uk/cowiz/32/43_2.png) [@cowiz](https://xmlforum.companieshouse.gov.uk/u/cowiz)\
**Post date:** [March 20, 2017, 5:15pm UTC](https://xmlforum.companieshouse.gov.uk/t/timeouts-on-data-service/296/1 "2017-03-20T17:15:32Z")

</div>

Hello,

We are seeing an increase in the number of requests for the XML Data service that are timing out. Is this a known issue?

Thanks!

---

<div class="post-metadata">

**Author:** ![snicholas](https://xmlforum.companieshouse.gov.uk/user_avatar/xmlforum.companieshouse.gov.uk/snicholas/32/81_2.png) [@snicholas](https://xmlforum.companieshouse.gov.uk/u/snicholas)\
**Post date:** [March 23, 2017, 11:57am UTC](https://xmlforum.companieshouse.gov.uk/t/timeouts-on-data-service/296/2 "2017-03-23T11:57:53Z")

</div>

Good morning and apologies for the delay in responding.

We are not aware of any capacity issues with the XML Gateway service this week.

May I please ask if you are still experiencing problems?

Thank you.

SDN