31st December Maintenance Window

snicholas · December 22, 2020, 3:06pm

For information:

The Brexit transition period comes to an end at 11pm on 31 December, and we need to make changes to our systems as a result of this legislative change. We will be working on these changes between 7pm on 31 December and 7am on 1 January. Any disruption to our services will be minimal, and our filing services will be available to use as normal during this time.

As ever, we encourage customers to file their documents as early as possible before their deadline and not to leave it until the last minute.

SDN

prakash_pandey · January 1, 2021, 9:15am

@snicholas
Happy New Year!
Just to check if the changes are all gone live and successful?

ben · January 1, 2021, 10:30am

Hi Simon,

The change does not appear to have worked successfully we are getting error responses from the gateway for the new schemas, and if you go to the live schema page and go to look a the schema you get an error.

Every now and again you get a correct response. This is particularly an issue for company data, accounting reference date and the confirmation statement schema.

Can you please advise urgently as we might need to respond with action in our system if this is not going to be resolved quickly.

Thanks
Ben

mark_fermandel1 · January 1, 2021, 11:45am

Hi

I can also confirm that we are getting inconsistent results when posting the same data. For the datacheck I get either

XML failed schema validation: XML error: Fatal error encountered during schema scan line 24 column 246
XML failed schema validation: XML error: Fatal error encountered during schema scan line 3 column 55
Or the data returned

I have tested trying

http://xmlgw.companieshouse.gov.uk/v2-1/schema/CompanyData-v3-4.xsd
http://xmlgw.companieshouse.gov.uk/v1-0/schema/CompanyData-v3-4.xsd

Schema locations

Thanks

Mark

ben · January 1, 2021, 3:50pm

Hi,

Further to the above, while submitting confirmations statements and some of the other new schemas they fail most of the time (at least 9 in 10 fail) this will not be sustainable once the working week starts.

However, the change of accounting date new schema hasn’t worked at all today from hundreds (maybe thousands now) of attempts, this one is even more pressing as they can be much more date critical, someone submitting a change to their Accounting Ref date today could be rejected tomorrow as the date could have then gone for extending.

http://xmlgw.companieshouse.gov.uk/v1-0/schema/forms/ChangeAccountingReferenceDate-v2-7.xsd

An update would be much appreciated, especially on change of accounting reference date, confirmation statements and company data.

Thanks
Ben

mark_fermandel1 · January 3, 2021, 8:24am

Also another issue with the DataCheck it does not seem to bring back the correct CompanyIndentification, it still seems to bring back the PreBrexit CompanyIdentication

			<CompanyIdentification>
				<NonEEA/>
			</CompanyIdentification>

snicholas · January 4, 2021, 7:14am

Morning all,

I will have these issues looked into as soon as possible.

Thank you.

SDN

mark_fermandel1 · January 4, 2021, 8:18am

Hi Simon,
Can you confirm which Incorporation Schema should be the live version. As we were expecting 3.3 to go live for BREXIT . On the schema page 3.5 seems to be live which had a release date of April for rhe Memorandum changes.

Many Thanks

Mark

snicholas · January 4, 2021, 8:30am

It is 3.3 Mark (or 3.5 if you are doing the datamem variant).

Is this definitely still failing this morning please?

Thanks
SDN

ben · January 4, 2021, 8:58am

Hi Simon,

There are submissions still failing today. They seem to fail at a similar rate to how often the schema page gets an error (Companies House XML Gateway Input - Schema Status). If you get an intermittent error opening that page, then we are getting an error intermittently back from the gateway for that schema. So currently:

Company data is working almost all the time now (since Saturday) .
Confirmation Statements mostly return an error.
Change of accounting reference date started working at the weekend, and our submissions went through, we haven’t seen another one be requested in our software yet, but the schema page mostly returns without error now.
Incorporations are 50/50 (at least in the 3.3 schema), which as mark mentions, was enabled and deprecated on the 1st Jan according to the schema page. UPDATE - sorry I see that the 3.3 and 3.5 are both valid until april, so while this looks strange on the schema page, to release and deprecate on the same day, it’s correct.

As the confirmation statements start to get submitted today this will start to become a real issue, any updates you can give us would help massively so that we can make informed decisions about what we might need to do.

Thanks
Ben

arthur · January 4, 2021, 9:01am

Morning all,
We are experiencing the same issues with the confirmation statement submissions.

Fatal error encountered during schema scan line 36 column 263

The public schema is 404’ing which I suspect is the cause if not related!
http://xmlgw.companieshouse.gov.uk/v1-0/schema/forms/ConfirmationStatement-v1-2.xsd

snicholas · January 4, 2021, 9:18am

Thanks Ben, appeciated.

SDN

snicholas · January 4, 2021, 9:49am

The 404 error may well be connected Arthur.

SDN

ben · January 4, 2021, 10:23am

Hi Simon,

Looks like both the CS and Incorp are now working. We’ll monitor and let you know if that changes but looking much better now.

Thanks
Ben

snicholas · January 4, 2021, 10:51am

Thanks Ben,

We are confident that all the issues are now sorted.

Apologies to all and thank you for your patience.

SDN

irozkov · January 5, 2021, 7:09am

Hi Simon,

can you please advise on pull service errors we’re still getting from the very moment of transition (from the 1st pull request done on Jan 1st 2021). Basically we’re getting following err from XML gateway:

<GovTalkErrors>
  <Error>
    <RaisedBy>CH_XML_Gateway</RaisedBy>
    <Number>100</Number>
    <Type>fatal</Type>
    <Text>XML failed schema validation: Invalid XML: Type not found in http://xmlgw.companieshouse.gov.uk:CompanyNumberString  line 37 column 83</Text>
    <Location></Location>
  </Error>
</GovTalkErrors>

Here is full request body we’ve used for a few years with no problems before that (sensitive info removed) :

<GovTalkMessage xmlns="http://www.govtalk.gov.uk/CM/envelope" xmlns:dsig="http://www.w3.org/2000/09/xmldsig#" xmlns:gt="http://www.govtalk.gov.uk/schemas/govtalk/core" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.govtalk.gov.uk/CM/envelope http://xmlgw.companieshouse.gov.uk/v2-1/schema/Egov_ch-v2-0.xsd">
    <EnvelopeVersion>1.0</EnvelopeVersion>
    <Header>
        <MessageDetails>
            <Class>GetSubmissionStatus</Class>
            <Qualifier>request</Qualifier>
            <TransactionID>000000</TransactionID>
    <GatewayTest>0</GatewayTest>
        </MessageDetails>
        <SenderDetails>
            <IDAuthentication>
                <SenderID>0000000</SenderID>
                <Authentication>
                    <Method>clear</Method>
                    <Value>000000</Value>
                </Authentication>
            </IDAuthentication>
            <EmailAddress>@</EmailAddress>
        </SenderDetails>
    </Header>
    <GovTalkDetails>
        <Keys/>
    </GovTalkDetails>
    <Body>
        <GetSubmissionStatus xmlns="http://xmlgw.companieshouse.gov.uk" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://xmlgw.companieshouse.gov.uk http://xmlgw.companieshouse.gov.uk/v1-0/schema/forms/GetSubmissionStatus-v2-9.xsd">
<PresenterID>000000000</PresenterID></GetSubmissionStatus>
    </Body>
</GovTalkMessage>

Same for

<GetSubmissionStatus xmlns="http://xmlgw.companieshouse.gov.uk" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://xmlgw.companieshouse.gov.uk http://xmlgw.companieshouse.gov.uk/v2-1/schema/forms/GetSubmissionStatus-v2-9.xsd">
<PresenterID>000000</PresenterID>
</GetSubmissionStatus>

Thanks,

Igor

snicholas · January 5, 2021, 7:38am

Can you post the submission data that led to this GetSubmissionStatus request to snicholas@companieshouse.gov.uk please.

Thanks
SDN

laura_collins · January 5, 2021, 1:41pm

We’re seeing the same thing.
After a bit of investigation, it looks like v2.9 of the GetSubmissionStatus schema is referencing a XML type of CompanyNumberString, the schema itself is pulling in baseTypes-v3.4.xsd

The version of baseTypes-v3.4.xsd on the server doesn’t include a definition of CompanyNumberString , however a version I have previously downloaded on the 20th May 2019 did include a definition for it.

So it looks like baseTypes-v3.4 has been subsequently changed and is breaking the schema validation. I do notice that a baseTypes-v3.5.xsd had a go live of 1/1/21 and does include the definition.

snicholas · January 6, 2021, 10:20am

Hello Laura - thank you.

We are looking into this.

SDN

snicholas · January 6, 2021, 3:21pm

Hi all,

We believe we have solved this now - is there anybody that can check that this is the case please?

Many thanks
SDN