8023 ef documents not found CS01

Confirmation Statement (New Annual Return)
1

Hello Everyone,

We submitted a CS01 using the XML Gateway, and it has been successfully updated in Companies House. However, when we try to retrieve the status using the getSubmissionStatus endpoint, we are encountering an error: 8023 - EF Documents Not Found.

Has anyone faced this issue before, or does anyone know why this might happen and how to resolve it?
Many Thanks,

2

Hello there,

Can you contact me at xml@companieshouse.gov.uk please, with the company number, submission number and presenter ID please?

Thanks
SDN

3

Hello,
We are having the exact same situation here. Is it because we are sending the getSubmissionStatus too early after initial filling?
Thank you